![]() Refrigerator- A big plus to have a refrigerator in the room and it was a nice size. Water temperature & pressure- Self-explanatory. You will not find standard rooms this large in the Shreveport/Bossier City market. Very friendly and excellent customer service! Cleanliness of room- The room (located on the 20th floor) and bath were spotless. More Show lessÄate of Stay: May 2014 Length of Stay: 2 nights Arrival Day: Wednesday POSITIVES: Check-in- Jasmine was very pleasant and professional during the check-in process. Ovrall if you don't forget anything in your room, the hotel is a good place to stay. I am not a high roller or regular although I stop there every couple of years when traveling through. This whole issue soured me on my hotel rating. Housekeeping said they had forgot but would bring it right down. The clerk looked at me and realized he had not checked with staff. Upon stopping four days later, I checked with front dest. they were accomodating and said it would be in lost and found when I came back through town four days later. Told them the issue, room number and my name. Called after leaving and talked with housekeeping. ![]() spend your money in the Casino or just get a hamburger. Had all the amenities one would want in this type of hotel. The room was good, with an excellent view.
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